If you were just charged for your next month or year of
service but you meant to cancel, we’re happy to refund
that extra charge.
If you tried one of our products for a month and you just
weren’t happy with them, you can have your money back.
Although it is not required, we would appreciate your
feedback to be able to improve our services in the future.
If you used our services for more than one month on an
annual plan, we’ll figure out a partial refund based on
how many months you used it.
If we had extended downtime (multiple hours in a day, or
multiple days in a month), we’d issue a partial credit to
In general, we love to hear from people that like our
products but we also believe in the incredible value of
critical feedback. Do not hesitate to send us an email, tell
us what's wrong and we’ll work with you to make sure you’re
happy on a case-by-case basis.