MineTime | Terms of Service

Full refunds

If you were just charged for your next month or year of service but you meant to cancel, we’re happy to refund that extra charge.

If you tried one of our products for a month and you just weren’t happy with them, you can have your money back. Although it is not required, we would appreciate your feedback to be able to improve our services in the future.

Partial refunds

If you used our services for more than one month on an annual plan, we’ll figure out a partial refund based on how many months you used it.

If we had extended downtime (multiple hours in a day, or multiple days in a month), we’d issue a partial credit to your account.

Contact us

In general, we love to hear from people that like our products but we also believe in the incredible value of critical feedback. Do not hesitate to send us an email, tell us what's wrong and we’ll work with you to make sure you’re happy on a case-by-case basis.